Terms & Conditions
Please do not hesitate to contact us in case you have any additional questions.
Quotations
All quotations are based on Publisher’s written inquiry. After receiving the price offer Publishers are advised to exercise due care and attention when checking quotations before any further work proceeds.
The quotation is valid for one month from the day it is given, unless otherwise specified on the price offer.
If the Publisher is not a taxpayer in his home country or if he has not provided the taxpayer’s registration number, Green Leaf Production will tax his products with Publisher’s local VAT according to Directive 2006/112/EC.
If the Publisher is a non-EU resident and his products are not exported out of the EU, Green Leaf Production is obliged to charge VAT on Publisher`s products that will not be exported out of the EU, according to the EU Directive. Exception in such case is if the Publisher is EU tax registered and holds an EU VAT number. In such case no VAT is applicable.
The quoted price will be subject to changes if the Publisher changes the specifications after receiving the first offer.
Placing orders
The Publisher shall place the order in writing, giving all the specifications of the job, the exact run, time for file delivery and the expected delivery time of finished products. The order is considered to be accepted only when Green Leaf Production has sent back the order confirmation, which includes the approval of the expected delivery time. The Publisher shall place the order timely.
If the Publisher changes any materials or specifications after the order has been confirmed, Green Leaf Production has the right to demand payment for the ordered materials and revise the price according to the changed specifications.
If the Publisher cancels the order or delays the files for more than 1 month after it has been confirmed by Green Leaf Production, the Publisher shall pay for all the ordered materials if no other agreement can be reached.
If the Publisher delays the file delivery, a new delivery date of products will have to be agreed upon. If the late file delivery can be compensated by Green Leaf Production`s employees’ overtime, then the Publisher will be charged for this overtime with his prior written consent.
The Publisher will be charged extra if he requires another set of plotter proofs or colour proofs if that has not been included in the first price offer.
If the Publisher has ordered a one colour job not specifying the ink colour, Green Leaf Production expects this colour to be process black. If after receiving the files the colour turns out to be any other than ordinary black, Green Leaf Production will change the price accordingly.
Green Leaf Production shall do their utmost to produce products on urgent request, if the Publishers agree to the offered available material choice and coverage of extra overtime or any other costs related to the urgency of the order.
Subcontracting
Green Leaf Production has the right to subcontract unless the Publisher specifically restricts it. Green Leaf Production shall be responsible for the quality of the subcontracted work the same as for their own performance.
File delivery
All the price offers are based on print-ready pdf files.
If the Publisher has provided files which do not correspond to the requirements, Green Leaf Production can do the necessary changes with Publisher’s prior agreement for extra costs. Minor technical imperfections not exceeding 1 hour’s work will be charged without contacting the customer and extra costs will be added to the invoice.
If there are elements in RGB and the Publisher has asked for automatic conversion to CMYK, Green Leaf Production holds no responsibility for the quality of the converted images.
If the quality of the delivered files does not seem proper to Green Leaf Production and they have warned the Publisher about it, Green Leaf Production bears no responsibility about the printed result.
Approval of printouts and colour proofs
After receiving the files, Green Leaf Production will send a copy of plotter proofs or digital/soft plotter proofs via internet to the Publisher if not agreed otherwise. The Publisher is obliged to thoroughly check the materials and approve them in writing.
If the Publisher decides not to do corrections himself, all the instructions to Green Leaf Production about any corrections in the supplied plotter proofs or digital/soft plotter proofs have to be given in writing and will be charged extra at an hourly rate.
If the Publisher has not ordered a colour proof but has provided a previously printed copy or his own colour proof as a print production sample, Green Leaf Production will try to match the sample as close as possible but cannot guarantee an exact result due to difference in technologies, changes in materials or other factors.
If the Publisher requires a test print before the main run, this will be regarded as a separate order and charged accordingly.
Publisher’s property and electronic storage
Discs, tapes and any other form of material supplied by the Publisher shall remain the property of the Publisher and unless otherwise instructed in writing, shall be returned to the Publisher after the order has been completed. Green Leaf Production’s liability for this property will not exceed the amount recoverable from postage insurance. Additional insurance coverage may be obtained if the Publisher has asked for it in writing and has covered the extra costs.
If after corrections the Publisher asks Green Leaf Production to duplicate the last version of the files or store the material for further reprints, Green Leaf Production shall have the right to charge for the service.
Handling paper stock
All paper or any other raw materials supplied by the Publisher for the production of the Publisher’s work shall be subject to a charge for handling and storage by Green Leaf Production according to the prior agreement.
Printing process
Printing is usually done with standard ink densities and total ink coverage advised by material and equipment suppliers. If the Publisher demands a higher ink density, or if the total ink coverage exceeds 320%, Green Leaf Production bears no responsibility for possible setbacks and drying time.
Any diversions from the approved colour proof which the Publisher would like to achieve by being present at the printing process and which involve press standing time, will be at an additional charge to the Publisher.
If Green Leaf Production has to stop the press while waiting for Publisher’s instructions, this delay will be at Publisher’s extra charge.
Suspension of any work on Publisher’s instructions for a period of 30 days or more shall entitle the Green Leaf Production to payment in full for the materials used and the work in progress at the time of suspension. Green Leaf Production shall revise the production schedule and the quotation for the uncompleted portion of the order before proceeding.
If the Publisher delivers any special items to be included in or used for the production of the job, Green Leaf Production will accept the consignment as per provided delivery documents and will not be responsible for the actual number of items delivered.
Green Leaf Production will make every effort to deliver the quantity specified. All quotations however are based upon a margin of +/- 5% for runs up to 5000cps and +/- 3% for runs over 5000cps. The invoice will be raised for the actual amount of products delivered.
Any complaints shall be made in writing within 30 days of receipt of products, unless otherwise specified in a contract. After this time claims may not be accepted.
Delivery
Unless otherwise specified, the delivery to one address for single shipment is included in the price offer. The delivery terms are DAP.
If the delivery specifications are changed, Green Leaf Production will charge accordingly at current rates.
The Publisher shall provide the delivery address at least one week before the shipment. In case of delay, Green Leaf Production cannot guarantee arrangements for transport to meet the delivery deadline.
Should urgent delivery be agreed to, all related costs shall be an additional charge.
Payment Terms
Unless otherwise agreed between Green Leaf Production and the Publisher, payment of the Green Leaf Production’s account is due in 30 days after the invoice date. Any costs incurred in the collection of debt from the Publisher will be at the Publisher’s expense.
Green Leaf Production reserves the right to charge interest of 0.2 % per day on any amounts outstanding after the due date. In turn, the overdue interest bill stops when it reaches 100% of the debt amount.
Green Leaf Production has the right to apply factoring services for collecting Publisher’s payments.
Force Majeure
Green Leaf Production shall not be liable for any failure to perform any obligations arising directly or indirectly out of circumstances beyond the Green Leaf Production’s control, including but not limited to default of any sub-contractor, war, strikes, trade disputes, accidents to plant or machinery, shortage of materials, of labour or government restrictions.
